A-Z Handbook

A Keyword Quick-Reference Guide

Air Conditioning: A/c is very costly. Our booking terms specify fair use: occupied rooms, windows closed, min 20ºC. We may charge for excessive consumption. Timers control downstairs a/c - press wall switch before switching on via remote. Settings: MODE - AUTO | FAN - HIGH | TEMP 20-23ºC. Then just use the ON/OFF and SLEEP buttons. The new master bedroom unit is a more advanced 'inverter' one (quieter and more efficient). Straining the units by setting the temperature too low, running them with windows open, or overzealous pressing of remote buttons can cause the units to cut out requiring an engineer's visit.

Arrival: After 16:00 to allow for changeovers. Our key safe with motion-activated light means there's no problem about arriving on a late flight. 

Barbecue: You're welcome to use this, on the proviso that it is left ready for the next guests. As cleaning the barbecue is not a normal changeover task, if not left clean, we charge £20. Assuming you have a car, if gas runs out, we'd appreciate you taking the bottle to Paps for a replacement. We will reimburse if you send receipt. (€10-15)

Binoculars: 2 pairs pocket size, 1 full size - utility drawers.

Bits and Bobs: Pens, pencils, safety pins, scissors, sellotape, rubber bands, Greek dictionary, etc - drawer below oven. Other useful miscellaneous items - utility drawers.

Breakages: Accidents happen! We don't worry about the odd glass or dish, but prefer to know. There's no need to replace items as we keep matching spares. Jot down on utility whiteboard.

Breeze: While very welcome in summer, this can produce very strong gusts, particularly around midday, so be aware when leaving belongings out, hanging washing, etc. On hot days, it's lovely to open windows and let the natural breeze cool the house.

CD Library: Music and teach-yourself-Greek CDs - TV unit drawer. Or play your own music through the HiFi or clock-radio via MP3 jack.

Check In / Check Out Times: Arrival from 16:00. Departure by 11:00. We try to accommodate late checkouts if we have no incoming guests, depending on our housekeeper's schedule - this needs to be agreed in advance.

Chopping Boards: To protect the worktop - left of cooker hood.

Chromecast: Media streamer to connect your devices to the TV. Can be used for viewing live UK TV, YouTube, (plus - if you have accounts - Netflix or Plex). As this gets rather warm, we leave it switched off at the adaptor behind the TV unit - it's labelled. View with TV on HDMI 2 (via source button - top R on TV remote). Behind TV.

Cleaning: The villa is professionally cleaned between lets. Optional mid-stay clean (linen / towel change, beds remade, floors swept and mopped, bins emptied, light dusting) on request (additional cost payable locally).

Consumables: We stock up on our visits, and ask you to replace items that run low. Our list (no guarantees): washing powder, fabric conditioner, anti-calc, cleaning products, dishwasher powder/tabs, dishwasher salt, rinse aid, washing-up liquid, hand wash, foil, cling film, freezer bags, condiments, spices, olive oil, vinegar. Thanks in advance for helping. Sharing this way keeps everything topped up and reduces costs for all.

Contact Numbers: For restaurants, taxis, Janne (manager), Peter and Nikki (owners), shops, medical centres, emergencies, see Pissouri section of handbook.  (+357)

Cool Box: For picnics / drinks when out for the day. Also useful when food shopping. Allowed in amphitheatre shows where everyone takes drinks / snacks. Ice blocks - freezer. Cool box - utility.

Cushions: To keep the lounger cushions in good condition, please wrap the long coloured towels over them. And bring in the new dining chair cushions overnight. Amphitheatre cushions - utility cupboard.

Departure: 11:00 unless a late checkout has been agreed in writing, to allow for the changeover between guests. Departure notes: pissouribay.com/departure

Dining Table: The new outdoor dining table and chairs have polystyrene slats... please keep hot pans, naked flames and DEET sprays away.

Directions: Links to online maps and step-by-step instructions to help you find key places: pissouribay.com/directions

Dishwasher: Open door and press ON/OFF button to see if you need to add salt or rinse aid. For lightly soiled dishes, the RAPID programme only takes 30 min, or for normal use, choose ECONOMY.

Doctor: 2 private medical centres with on-call doctors. Full info: pissouribay.com/medical

Door Locking: Shutting the front door will lock it (from outside), so take care not to lock yourself out. Our insurance requires windows and doors to be secured whenever leaving the villa. Please check windows on arrival. 'Key Safe' useful if members of your party want to go out separately, or if you don't want to take keys to the beach.

Drying Washing: Rotary airer - garden. Retractable line - car port - hooks onto pergola. Portable airer - utility.

DVD Library: UK TV DVDs and commercial DVDs - TV unit drawers.

Electricity Trip Switch: Toaster tripped electricity? Labelled reset button in roadside cupboard - grey button on cream block. During a power cut, meter reading window will be blank.

Emergencies: Fire blanket - utility wall. First Aid kit - top utility drawer. Emergency services 112. Medical: Pissouri Pharmacy - B6 before Papantoniou. Royal Medical Centre or Poli Medical Centre (both private, with 24h on-call doctors). More medical info: pissouribay.com/medical

Family Games / Activities: Indoor games - bookshelf basket. Pool inflatables, noodles, foot pump, garden games - garden box.

Feedback: We appreciate feedback about your stay - suggestions help us to improve things for all. Recommendations are particularly helpful for fellow guests: pissouribay.com/feedback.

We like to add comments to the villa website, and are keen to know if you follow us on social media. We'd love Facebook users to interact on facebook.com/ampelivilla - maybe (for security) at the end of your stay? We'd also love to collect some Facebook or Google reviews, because their independence carries more weight. Many thanks.

First Aid Kit: Antiseptic cream, antibacterial gel, plasters, gauze, tape, scissors, tweezers, thermometer, but no medications - top utility drawer.

Fly Screens: Bedroom patio doors and the ensuite have new fly screens so that you can sleep with the windows open if you prefer not to use the a/c. You should also hear the sea! Eye-level magnetic butterflies aim to prevent you from walking into them. Should you accidentally damage the mesh, it can be replaced for around €20.

Fridge Door: If it resists opening, wait a minute before trying again - this feature keeps it frost-free.

Gadget Charging: Plug charger cables into living room / master bedroom USB sockets. Various cables - utility drawer.

Garden: Although there is an irrigation system, please water pots if dry. Rhys gardens for us and neighbours alternate Thursdays. Involves power tools - so you may consider this a good time to go out.

Garden Boxes: Used for cushion storage, and garden / pool toys.

Gas Bottles: Hob and barbecue bottles can be swapped if one runs out mid-use. Assuming you have a car, if gas runs out, please take bottle to Papantoniou for a replacement. We will reimburse if you send receipt (€10-15).

Glassware: There are plastic 'glasses' for the pool area - above utility sink. Using the dishwasher or a scourer on pool wine goblets will spoil them.

Grill: The cooker grill only works with the oven door closed.

Hairdryers: Each bedroom - wardrobe or bedside drawer.

Hob: If the gas runs out while you are cooking, you can swap with the barbecue bottle. See 'Barbecue' and 'Gas Bottles'. Press knob for electronic ignition. Pull out extractor front to operate. It has an ON/OFF switch and integral lights.

Ice Lolly Moulds: Utility cupboard.

Internet: SSID: MyTelco-CEF3CB | Password: see label on router | Secure dedicated 6MB Internet from MyTelco. Router - behind TV.

Inventory: Current list: pissouribay.com/inventory

Key Safe: Please remember to twirl the dials when you lock, otherwise it is not secure. Useful if members of the party want to go out separately.

Kitchen Knives: There are chopping boards to protect the worktop - left of cooker hood.

Kitchenware: What we have and where to look: pissouribay.com/kitchen

Laptop: Link to Lonely Planet Cyprus Guide on desktop. Windows XP - rather slow, but still useful.

Lights and Switches: Switches are mind-boggling! (Wiring scheme devised by developer). Please try your hardest not to leave outside lights on night and day. Outside light switches are labelled on top - if you try a switch and nothing happens, you've probably turned a light on outside. Bedrooms have switchless "touch lamps." Plumbed in appliances have illuminated isolator switches nearby.

Linen and Towels: A change of bed linen and towels is provided in the wardrobes for longer stays (2 weeks +).

Locked Cupboards: Some containing personal belongings are secured with hidden locks. Do not force.

Loos: Please only flush natural waste and toilet paper down the loos or the drains will block. Tampons or wet wipes can also damage the water treatment plant.

Manager: Janne can be contacted by phone if you have a problem, or if anything is not as it should be with the villa (during office hours, unless a genuine emergency). Her number is (+357) 9767 4269. If she is busy and not able to answer, send her a text and she'll get back to you. Otherwise call us in the UK.

Medical Services: Summary: pissouribay.com/medical

Mid-Stay Clean: Optional mid-stay clean (linen / towel change, beds remade, floors swept and mopped, bins emptied, light dusting) on request (additional cost payable locally).

Noise Issues: Please be aware of the noise you (and the kids) are making, especially around the pool. If you are being annoyed by others: (1) Try a polite request. (2) If that fails, contact us - we will inform the owners about their guests. (3) As a final resort, ring Pissouri Police on 25222611.

Papantoniou Supermarket: Open 08:00 - 20:00, including Sundays and most Bank Holidays. On the B6 Paphos - Limassol road. Head inland towards motorway. R at Junction Café T-junction, L at B6 T-junction. Up hill past police station. R into "Paps" car park (extends behind store). Trolleys take 50c / €1 / €2 coins. Specialist butchery, fish counter, delicatessen and bakery. Groceries, fresh fruit and vegetables, gas bottles, maps, newspapers. Also household goods, souvenirs, holiday goods upstairs. Take cool box?

Parasol: Please be sure to close this in gusty conditions, and whenever leaving the villa.

Petrol Station: Esso or Petrolina - on B6 en route to Papantoniou.

Pharmacy: A good first resort for advice and over-the-counter medication for minor ailments - B6 before Papantoniou. More: pissouribay.com/medical

Phone Numbers: For restaurants, taxis, Janne (manager), Peter and Nikki, shops, medical centres, emergencies, see handbook. (+357)

Picnics: Plastic picnicware - utility cupboard. Cool box - utility. Ice packs - freezer

Pissouri Village: Main route: Head inland towards motorway. R at Junction Café T-junction, L at B6 T-junction. L at flower shop. Follow uphill twists and turns. Fork R at Bunch of Grapes sign. L into car park. | Twisty route: R at mini roundabout in Pissouri Bay, L up hill. Follow uphill twists and turns. Fork L at village. R at 5-way junction. R into amphitheatre car park.

Police: Pissouri Police Station - on B6 before Papantoniou.  (+357) 25222611. 

Pool: Len cleans the pool twice a week (normally Wed / Sat).

Pool Lights: Warning: leaving the lights on too long attracts insects to the surface.

Pool Net: For removing floating leaves - on garden boxes.

Pool Toys: Return to storage box when not needed, as they interfere with the pool skimming.

Postcards: Buy stamps with postcards or at Aggelos kiosk - next to Papantoniou. Delivery is quicker if posted at the kiosk or hotel, as other postboxes are not regularly checked. Or choose a photo from your smartphone to send a personalised postcard (similar to Moonpig cards) via Touchnote app.

Power Cuts: Occasionally there are electricity cuts. In roadside meter cupboard, no digital display means a power cut, rather than a circuit trip. (Visible meter reading? - see 'Electricity Trip Switch' for how to reset.) Gas lighter above cooker for hob. Villa water is electrically pumped. Usually power is only off for an hour or so.

Problems: If anything is not as it should be with the villa, we will try to resolve any issues as soon as possible - preferably during your stay. Even if it's something that doesn't bother you too much, please notify our local manager, or us promptly because the next guests may feel differently. Janne - manager: +357 9767 4269 | N&P home: +44 1923 853113 | Peter (m) +44 7827 323055 | Nikki (m) +44 7825 415878

Reading Glasses: 4 pairs - utility drawer.

Restaurant Info: Including phone numbers - see website or handbook.

Rubbish: Bags need to be left in green bin - end of the road. Extra bags - utility cupboard dispenser.

Safe: Type code (sent in email), then press E (for Enter). If you see the low battery light, please replace the batteries. If you leave it closed at the end of your stay, and do not change our code - the next guests will also be able to use it. Utility wall cupboard.

Sewing Kit: Utility drawer.

Smoking: We strongly object to smoking in the villa or garden which is against our booking terms. Smoking in the villa would incur forfeiture of your full security bond.

Solar Lanterns: Tops could do with the occasional wipe to keep them charging.

Sun Loungers: Please wrap the cushions with the long coloured towels to keep them in good condition. Hidden wheels at the back help in moving the heavy loungers. Please avoid bumping them down the steps or wheeling them with passengers.

Supermarkets: Papantoniou ("Paps") in Pissouri village is the excellent local option selling pretty much everything. In Pissouri Bay: Joanna's and Pepi's minimarkets - open early until late. Around the island: branches of Alpha Mega (which stocks some Tesco lines), Lidl and Papantoniou. Nearest Lidl and larger Paps next to each other on B6 in Ypsonas near Limassol.

Taxi Info: Including phone numbers - see website or handbook.

Tealight Votives: For outdoor use - living room shelf. Battery-powered plastic 'candles' for indoors or garden - living room shelf.

Thermometers: Medical - first aid kit. Pool - utility drawer. Outdoor - right pergola strut.

Towels: White bathroom towels for indoor use only. Long coloured towels for wrapping round lounger cushions. If you forgot to bring beach towels, Paps sells them (upstairs).

TV: To watch live UK TV, switch on the silver Zoomtak box on top of the DVD player, wait for it to boot up, and select (via remote) directly from the FTV programme guide. You can also watch on your own Android devices via the UK TV Now app. This new box uses Clearstream software which provides 14-day UK catch-up TV, plus a huge archive of films and TV programmes via Exodus. View with TV on HDMI 1 (via source button - top R on TV remote). An alternative option is to switch to HDMI 2 and use the Chromecast instead. As it gets rather warm, we leave it switched off at the adapter behind the TV unit - it's labelled. Using the Chromecast, you can stream UK TV Now, YouTube, Netflix or Plex (if you have accounts) or your own content on a smartphone or tablet, and casting this to the TV via Google Home app. If you would like to watch iPlayer on your own iPad or iPhone, see step 7 of instructions for using a VPNUSB Sockets: USB sockets - living area between patio doors, and under side table. Master bedroom - under dressing table, and beside bed. Charging leads - utility drawer.

Washing Machine: Please use the energy, water, and time-saving features of the machine - such as the DAILY QUICK programme. To stop the drawer clogging, put powder detergent straight into the drum. Add a small scoop of anti-calc every few loads to combat the local hard water.

Water: The tap water is safe to drink. Kitchen and utility taps have extra drinking taps at the base which bypass the tank. Hot water is solar heated. Please don't waste water. The garden supply is non-potable agricultural water.

Water Cuts: As there is a 650 litre 'emergency' tank in the loft, you may not realise the mains water has been temporarily cut, unless you try a drinking tap. We will warn you via text if we are notified. In that event, take care to limit usage until normal service resumes, as exhausting this tank will cause the pump to trip requiring a plumber call-out.

Welcome Pack: To get you started - wine, bread, milk, Flora, water, eggs, tea/coffee/sugar sachets, toilet rolls.

Whiteboard: For quick changeover notes to manager - blown bulbs, breakages, etc.

WiFi: SSID: MyTelco-CEF3CB | Password: see label on router

Windscreen Shade: Utility.

Wine Cooler: Stainless steel wine cooler - utility. A wine bottle wearing an ice-pack jacket will fit snugly inside.

Zoomtak Box: Media streamer using Clearstream software for viewing live UK TV, 14-day catch-up services, plus huge TV and film archive, and Internet radio. Under TV.

Guest website pages:  /booking    /departure   /directions   /feedback    /handbook   /inventory    /kitchen   /medical   /packing-tips



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