We hope that you have enjoyed your stay and that everything went smoothly. Please feel free to take some business cards for friends, if you'd like. We will be in touch with you shortly.
Please ensure that you:
Please leave ready for the next guests. As cleaning this is not a normal changeover task, we surcharge £20 if our cleaner needs to do it. We clean the grill plates with Fairy liquid and a stainless steel scourer, and if you think the outside is looking a bit dirty please just wash down with a soft cloth (as any slight abrasive will mark the finish).
Villa changeovers are on a tight schedule. We reserve the right to charge for extra cleaning if the villa is left very dirty, for putting dishes away, for delaying a changeover clean by checking out later than agreed and/or for disposing of rubbish.
Don't worry if you have an accident with the odd glass or dish. (No charge). Having chosen inexpensive things we can buy individually, we keep spares of matching crockery and glassware, so there's no need to buy a replacement. Please be sure to tell us, so that we can top-up for the next guests. As some items are from the UK, we like to know what is needed before our next visit.
The utility room whiteboard is for reporting breakages and things like blown light bulbs. Please don’t assume we know about it. Hopefully if anything else arose during your stay, you would have already contacted our manager or us to enable us to put it right for you and the next guests.
While we don't want to intrude on your holiday, we appreciate that once you return, daily life takes over. We have started sending this link www.pissouribay.com/feedback shortly before the end of your stay. Restaurant and activity tips are particularly helpful for fellow guests. We like to add comments to the villa website. Please feel free to complete as much or little of the form as you like.
We are also keen to know if you follow our social media posts. Facebook users can interact on our page which will help to spread the word. If you're worried about the security of publicly showing that you are away, maybe leave it until the end of your stay? Finally, we'd also love to collect some Facebook or Google reviews, because their independence carries more weight.
Nikki and Peter